Create and Manage Email Accounts in SiteControl

One of the primary advantages of owning a domain name is the ability to create e-mail addresses using that domain name. For example, if your domain name is mywebsite.com, you could create an email address such as me@mywebsite.com

Create a new e-mail account

Change the password of an e-mail account

Create a new e-mail account:

1	Click Email in the Manage Services page of SiteControl
2	When you setup POP/IMAP e-mail for the first time, click Activate Email. Once activated, you will never see this icon again. Next, using the dropdown menu, select the plan for which you wish to activate e-mail. Finally, select the radio button next to SiteMail, and click Activate. It may also appear as "Advanced Mail", which is the same. You should then see the confirmation message. Please allow up to a few minutes for the activation to complete. In the meanwhile, click Back to Overview. Upon completion, you should see the SiteMail link in the Email Overview page. To start managing your e-mail account(s), click SiteMail.
3	Click Create Email Address. NOTE: The number of Mailboxes Included depends on the plan you ordered.
4	In the Create Email Address section, enter the name of the new Email address. Ex. janedoe
5	Click the radio button next to Yes and enter a Password.
6	Click Create Email Address. You can choose to activate forwarding and auto-responders here. However, they are only optional.
7	A confirmation message appears. Generally, e-mail accounts can be created in a matter of minutes. On rare occasions, it can take up to 24 hours. Click Back to Overview.
8	A new email address appears in the Email Addresses section in the Email Management page. If it does not, then click Refresh List.
9	Assuming propagation has already been completed, you may begin to use new email accounts immediately.

Change the password of an e-mail account:

1	Click Email in the Manage Services page of SiteControl, and then click SiteMail.
2	Click Edit next to the email address.
3	The Edit Email Address page appears. Click Edit Password.
4	Enter the new password and repeat.
5	Click Update Now.
6	The Password Confirmation screen appears. Click Back to Overview to go back to the Email screen. Note: The next time you check your mail, you will use the new password. If you are using E-mail software such as Microsoft Outlook, be sure you make the necessary changes in the software as well.